Trough View Gate

Ashton Woods

Trough View Gate

I understand that many of you have concerns regarding the TV gate being in the up position for most of the year. The gate company (ASAP) has been up here several times to try and troubleshoot the problem & to come up with an efficient fix. Unfortunately, there doesn’t seem to be an easy fix. The gate, sensor, and base were knocked out of alignment & it is not an easy/timely fix.

As you may have noticed, nothing up here happens as fast as we are accustomed to. I can assure you, the gate being up has not been for lack of effort. I speak with ASAP more than I do to my friends/family!! I can guarantee that not a single person in AW wants this gate fixed more than me.

Some of you may be thinking, “just get a new maintenance company”. I wish it were that simple! ASAP is the only company around that can/will take service the gates, as such, we are at their mercy/timeline.

Please……before you send me any emotionally charged/passive aggressive emails, remember the information in this message.

8 Responses

  1. sacole1946@gmail.com says:

    Thanks Sean, you do a great job with a very sticky situation.

    Shirley Cole
    #326

  2. Scott&Glenda Carpenter says:

    Sean
    Thankyou for taking the time to explain the severity of the damage to the gate. I know you are trying to take care of the issue.
    Is there a chance maybe a cable could be put up from like 1000pm to 5am or something temporarily throughout the night hours. Any other suggestions would be great from other residents until the gate could be permanently fixed. Just a thought!! Thanks again for all that you are doing to resolve the issue

  3. Charlie Winfree (#61, 71 & 77) Realtor says:

    Sean…
    Do we (you) know who did the damage by sliding into the mechanism (not asking for the name)? Video cameras checked? Is this an insurance claim? Thanks for your work on this.

    Charlie Winfree #77

  4. pinelodge@hardynet.com says:

    Thanks for your work in attempting to keep the gate system in order. You do good work, Sean!

    Rob Koenig

  5. Andi Parkinson says:

    Sean, thank you for your diligence and hard work! This does not sound like a fun task and we appreciate the update.

  6. Coolharvest1958 says:

    Hats of to you Sean. Thank you for all that you do for the community.
    Philip L
    #111

  7. John F. says:

    Having managed the gates a couple years we know it’s no easy task! Thank you for all you do and if we can help out let us know.

  8. Geoff Brehm says:

    Thanks Sean, for all you do!

    I’ve worked with ASAP, “I know your pain”.

    Geoff Brehm
    #103

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